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We ship all YuJet Surfboards to the USA via LTL Freight ; accessories might ship via Fedex or UPS.

Usually this means your payment has not gone through, or the item is simply out of stock. Please check your order status page or email us for more info.

Please call us or email us right away so we can track down the mistake.

Please call us or email us right away so we can get you set up with an exchange.

We are constantly working to fill all orders, but from time to time there might be a product on backorder. It would clearly state so at the time of ordering.  

Yes, we offer Affirm Financing in the checkout page.

Visa, Mastercard, American Express, Discover. We also offer order financing through Affirm. Paypal as well.

Returns/refunds of unopened, unused YuJet's are accepted within 15 days of delivery. Open or used equipment is not eligible for return. All shipping costs will be at the customer’s expense. Please contact us for further details.

Within a few business days of receiving back your approved return, the refund amount will be applied to your original method of payment.